Healthcare Archives

Distressed Medical Clinic avoids bankruptcy and achieves record-breaking growth by correcting operational deficiencies

Distressed Medical Clinic avoids bankruptcy and achieves record-breaking growth by correcting operational deficiencies Client Situation A medical clinic operating for over 12 years had reached the brink of insolvency when the company engaged an experienced CEO with deep understanding of the healthcare sector—including sales, marketing, and all aspects of management—to execute a complete turnaround to save the company from imminent bankruptcy. Solution The CEO, now a NextLevel team member, [...]

Distressed Medical Clinic avoids bankruptcy and achieves record-breaking growth by correcting operational deficienciesAnn2020-10-07T16:31:54+00:00

Healthcare Insurance Company Reduces Risk and Saves Costs with Cyber Breach Readiness Plan

Healthcare Insurance Company Reduces Risk and Saves Costs with Cyber Breach Readiness Plan Client Situation A healthcare insurance company with customers in many states had a cyber security assessment performed that identified areas of cyber vulnerability, and was making good progress in addressing them. One area that had not been fully addressed, however, was a plan for exactly what to do in the event of a breach into the [...]

Healthcare Insurance Company Reduces Risk and Saves Costs with Cyber Breach Readiness PlanAnn2020-01-15T00:19:03+00:00

Healthcare Services Company Adopts PMO Approach to Modernize Customer Processes

Healthcare Services Company Adopts PMO Approach to Modernize Customer Processes Client Situation In the mid-2000s, this leading not-for-profit healthcare services company was facing market expectations that were evolving from a traditional, transaction processing orientation to more advanced digital customer engagement, and at a rapidly accelerating pace. The company was not accustomed to the rapidly developing and continuously changing technologies and needed to be able to adapt quickly or risk [...]

Healthcare Services Company Adopts PMO Approach to Modernize Customer ProcessesAnn2020-01-15T00:19:17+00:00

Large Non-profit Healthcare Services Company Successfully Plans and Executes Headquarters and Data Center Move

Large Non-profit Healthcare Services Company Successfully Plans and Executes Headquarters and Data Center Move Client Situation This leading not-for-profit healthcare services company had revenues of more than $1 billion and 2.5 million customers and was going through a staffing and cultural transition. As its competitive advantage and technology evolved from back-office transaction processes to digital customer engagement, the company culture also changed from largely administrative and clerical to technology-focused [...]

Large Non-profit Healthcare Services Company Successfully Plans and Executes Headquarters and Data Center MoveAnn2020-01-15T00:19:31+00:00

NextLevel Team Member Assists Dental Benefits Company to Achieve Inclusion of Dental Services Under the Affordable Care Act

NextLevel Team Member Assists Dental Benefits Company to Achieve Inclusion of Dental Services Under the Affordable Care Act Client Situation This dental benefits company was highly successful in the marketplace, competing as the only stand-alone carrier against much-larger consolidated health insurance and life insurance companies. National and state healthcare reform deliberations that began in 2009 created existential market, financial, compliance and operational risk; concerns about unintended consequences were very [...]

NextLevel Team Member Assists Dental Benefits Company to Achieve Inclusion of Dental Services Under the Affordable Care ActAnn2020-01-15T00:20:07+00:00

Dental Benefits Company Changes Venture Investment Strategy to Accelerate Growth

Dental Benefits Company Changes Venture Investment Strategy to Accelerate Growth Client Situation This leading not-for-profit health company was highly successful and looking for ways to improve positive impact on their mission. At the time, there was very little new startup capital or activity in the oral health industry, at a time when the broader healthcare market was launching more than a thousand venture-backed startups per year. Additionally, the company [...]

Dental Benefits Company Changes Venture Investment Strategy to Accelerate GrowthAnn2020-01-15T00:20:44+00:00

Specialty Pharmacy Company Achieves Major Cash Flow Turnaround

Specialty Pharmacy Company Achieves Major Cash Flow Turnaround Client Situation A healthcare focused private equity firm had purchased a specialty pharmacy company with operations in several states. It quickly became clear that the company had severe systemic operating issues that were not disclosed during due diligence. The private equity firm terminated their relationship with existing management and brought in their own Executive-in-Residence as CEO. Solution An experienced executive, [...]

Specialty Pharmacy Company Achieves Major Cash Flow TurnaroundAnn2020-01-15T00:27:02+00:00

Large Healthcare Organization Overcomes Migration Challenges for New Transaction Platform

Large Healthcare Organization Overcomes Migration Challenges for New Transaction Platform Client Situation A large healthcare company consolidated seven home grown, disparate core transaction systems into one unified vendor developed platform. When the customer migration was 30 percent complete, the project team turned over the daily operations to the production team to run the system and finish the migration. As the customer migration progressed, system performance declined until it reached [...]

Large Healthcare Organization Overcomes Migration Challenges for New Transaction PlatformAnn2020-01-15T00:31:07+00:00

HIPAA-regulated Healthcare Company Significantly Reduces Cyber Security Exposure

HIPAA-regulated Healthcare Company Significantly Reduces Cyber Security Exposure Client Situation A HIPAA-regulated organization that needed to support large volumes of Personally Identifiable Information (PII) and electronic Personal Health Information (ePHI) was concerned about their cyber security exposure. In addition, they needed to comply with both HIPAA (Health Insurance Portability and Accountability Act) regulations as well as their Business Associate Agreements (BAA) with their key customers. The company was growing [...]

HIPAA-regulated Healthcare Company Significantly Reduces Cyber Security ExposureAnn2020-01-15T00:36:25+00:00

Medical Device Company Improves Financial Management to Ensure Continued Growth

Medical Device Company Improves Financial Management to Ensure Continued Growth Client Situation A medical device company was growing at double digit rates and anticipated continued expansion. The company expected they would need bank or additional equity to fund continued growth or an acquisition. Management wanted to improve their financial control and reporting in order to secure additional investors as well as to improve on-going operating efficiency of the company. [...]

Medical Device Company Improves Financial Management to Ensure Continued GrowthAnn2020-01-15T21:38:28+00:00