Julie Swanson has over 20 years of experience serving in operations leadership roles for organizations in the retail, consumer products and healthcare service industries.

At A Glance

  • VP of Operations; AVP Retail Operations, Communications and Training; AVP IT Administration & Compliance; Director Store Systems
  • Systems implementations
  • EBITDA improvements
  • Multi-operation organizations
  • Contract negotiation
  • Capital project management
  • Retail, B2B, healthcare

Key Leadership Accomplishments

  • Spearheaded a successful $3 million EBITDA turnaround, attained through improvements including 4.5 percent margin growth and successful launch and execution of strategic growth plans that delivered over $360 thousand in incremental gross margin
  • Implemented third party mid-tier financing program providing the debt capacity to achieve a 65 percent Compounded Annual Growth Rate (CAGR) over a five year period
  • Achieved year-over-year sales growth in Extended Protection Plans to a total of $4.3 million in 2018; successfully oversaw claims management and customer service as well as the relationship with the third-party underwriter
  • Drove capital expenditure management to improve physical plant productivity and reduce downtime due to deferred maintenance
  • Consistently delivered 10 to 15 percent annual expense savings through rigorous inventory management, in-depth analysis and process improvements, and cash management
  • Developed new communication strategy and provided tools for improved business management, resulting in significant improvement in store level execution
  • Played key leadership role in culture transformation, defining and cascading new leadership practices and new vision and values, which transformed corporate culture
  • Planned aggressive three-year strategy with IT to incorporate relevant business intelligence technology resulting in significant improvement in store operations standards

Bio

Julie Swanson has over 20 years of experience serving in operations leadership roles for organizations in the retail, consumer products and healthcare service industries. She is a well-rounded operations professional who drives positive results by leading and communicating with cross-functional teams at all levels of the organization, effectively coordinating and leveraging all resources to achieve and optimize performance. She has a demonstrated ability to identify and implement appropriate processes, tools and programs that provide positive results. Julie holds a Bachelor of Arts degree from the University of Washington.