A leading provider of outsourced partner and channel management solutions for the world’s most recognized names in high-technology equipment and service, this company was struggling with the multiple challenges of supporting the growing demand for its SaaS solutions, reducing development costs, expanding internationally, and improving solution quality.
A NextLevel partner, as SVP, Finance and Operations (COO/CIO), established software product direction and development strategy to migrate from ad-hoc development to architected solutions. His responsibilities included managing an extensive worldwide software development portfolio, and ensuring on-time delivery, quality and profitability. He also managed technology proposal development and pricing for the company.
The leadership provided helped the company accomplish strong results, including the following:
- Achieved a 30 percent annual revenue growth,
- Maintained the highest standards of customer care,
- Reduced development costs and improved delivery performance, both in the US as well as in a captive development center in Poland.